Any work done, has to be paid first.
Payment is only accepted by the specified methods. any other is not.
Every client has to give a advance of the X% in function of the total artwork price, before start the sketch, usually; a fraction of this one. Example: “Sketch, lineart = 50%/50%” ”Sketch, lineart, flat-colors, full-colors = 25%/75%”.
Depending of the draw type or character type, the prices may change and can be negotiable. Example:
If the main focus is the background, the Character prices can be discounted up to 50% or 75% (related by scale/size). But the background’s price can be raised up to 50% or 150%, in function to the level of detail or complexity of this.
The client’s has the right of request a refund as long the drawing process hasn’t passed the 25% of total progress.
The artist has to give always a estimated date of advance or finalization, if any inconvenience happens, this has to be notified to the client to request or inform a delay, otherwise, if a delay can't be granted, there isn't any advance or communication over a moth, and term 5 has been unfiled, a full-refund will be granted. Otherwise, a partial-refund in function of the already done job before delay.
Once the artwork is already finish, a full resized archive has PNG and JPG will be granted, any other archive such the work’s editable document requires a negotiable monetary advance.
Any artwork’s phase has to be review and aprobed by client, before advance the next one.
The client can always request changes as long is related to the artwork’s actually phase. Otherwise, only small changes are accepted or charged by complexity. Example:
If the client is in Sketch/lineart phase; This can request changes related to the main idea, poses and etc. If the client is in the Colors phase; This can request changes related to colors, tones, etc. But not related to changing poses or expressions.
If the client has not already paid the full artwork price after the sketch, advances by the artist can be given but a conditional watermark over the artwork will be. this until the full price is already paid.